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What is the
proper procedure for
using Condysil
Creme?
What does the
"99% Satisfaction Rate"
mean?
What does the 30 day
Guarantee
mean?
Difficulty
Ordering
International Ordering
Difficulty
Error
Codes (When
attempting to
order)
How long does
it take to
ship?
How can I
CANCEL or CHANGE my
order?
How will my
credit card be
charged? (what will
it say on the
statement?)
Why was I
charged multiple
times?
What is the
status of my
order?
I don't have a
Credit Card can I use a
check?
Can I pay by money
order and mail it to
you?
Results are
best obtained when
using the "surround and
drowned" technique,
most easily
accomplished by the
following method:
Applying a bit of cream
to a Band-Aid and then
applying the Band-Aid
to the affected area.
Repeating this process
and allowing the wart
"soak" in the cream as
long as possible seems
to work better than
"rubbing it in" to the
point where the skin is
dry to the touch. Often
people apply the cream
to an area where
walking, wearing
clothes etc. can easily
rub it off. The cream
IS MOST EFFECTIVE when
left on the area for
long periods of time,
so if it gets rubbed
off, the Product does
not really have a
chance to work. NOTE:
if you do this, make
sure to watch for
irritation or redness,
as the cream DOES
contain ingredients,
including Salicylic
Acid, that can irritate
the skin in some
people.
If you forget
to use the cream for a
day or two, just begin
the process again, but
diligent application is
the secret to
success.
The most
important concept to
remember is "surround
and drown", literally
soaking the wart in the
creme for long periods
at a time, several
times a day.
Using this
method, results are
usually seen in 24-48
hours. First the wart
will change color,
usually turning a
lighter color than the
surrounding skin. After
several more days the
wart will "soften up"
and begin to break
apart. The wart may
appear to actually
increase in size
temporarily as it
absorbs the cream, but
as long as there is a
difference in color and
texture, the cream is
working as designed.
Diligently applying the
cream to the wart
several times a day,
every day, and letting
the wart "soak", the
wart will slowly
disappear over several
weeks. The normal
length of time for the
entire process is 4-6
weeks, although this
may vary depending on
the person and the
shape and size of the
wart.
NOTE: if you
do this, make sure to
watch for irritation or
redness, as the cream
does contain
ingredients including
salicylic acid,that can
irritate the
skin.
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We are
trying to break the
"dot com" mold. Of
the thousands of
products we have sold
to consumers, we have
only had a handful of
returns. We will do
everything possible
to make our customers
happy. We offer a 30
day money back
guarantee if a
customer is not
satisfied for any
reason whatsoever. To
date, this has been
less than 0.8 percent
of all of our
customers.
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We are so confident that you will be
satisfied with our products, we offer a
30 day money back guarantee. If for any
reason you are unsatisfied , you may
return the product to us for a refund of
the product's purchase price, not
including shipping/handling charges if
applicable. Although over 98% of our
customers are satisfied with our products
and service and we are striving to make
this rate of satisfaction 100%, we
realize that occasionally some people
will not be satisfied. We want you to be
happy with our products and services and
recommend us to your friends. We will do
anything we can to make you, our valued
customer, satisfied, by either issuing a
refund or replacing the item free of
charge, whichever you choose. Please
note: We cannot replace or exchange a
product AND issue a refund, it's "either
or", not both.
Note: A $5 handling charge will be
applied against the credit of the
product's purchase price for each product
returned for a refund.
In order to receive a refund, the product must be returned in the original box,
and should be placed in a larger box or padded envelope to insure against damage
(use the one we sent to you originally!). Products made of glass should be
repackaged with care to insure against breakage. For our employees' safety, any
box that contains broken glass will be discarded and a refund will not be
processed (we cannot instruct our employees to pull out broken glass pieces
from boxes for obvious reasons).
In the box with the product please insert a copy of your return receipt.
In order to get a receipt go to the customer service center
here. In order to
log in, use the order number and billing name that appear on the email sent to you
after you made your order. Then, follow the link that says 'return my order'. Once
you have a printed copy of the return receipt, mail the product with the receipt
to:
Returns Department
DAK Skincare
201 Spring Garden Street
Third Floor
Philadelphia, PA
19123
We suggest that you mail it to us
return receipt requested and insured,
however we will accept any type of
delivery service such as Federal Express
or UPS etc. Although returns are
processed immediately as received,
sometimes it takes a while for your
credit card company or bank to credit
your account. Please allow 2-4 weeks for
the credit to show up on your next
statement.
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